Privacy Policy
This privacy policy explains how Juego y Premio, an Australian restaurant and offline poker venue, collects, uses, and protects personal information. We are committed to protecting your privacy and handling your data responsibly. This policy applies to all visitors to our website and guests at our venue. We adhere to the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
Effective Date and Updates
Policy Effective Date
7 September 2026
This privacy policy is effective as of 7 September 2026. We may update this policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically so you remain informed about how we protect your personal information.
Information We Collect
Personal Information You Provide
We collect personal information that you voluntarily provide when making a reservation, contacting us, or visiting our venue. This may include:
- Name, email address, and phone number when you make a reservation or inquiry.
- Dietary preferences or accessibility needs if you inform us.
- Any other information you choose to share with us.
We do not collect payment information as we do not process online transactions. We also do not collect any information related to poker gameplay or outcomes.
Information Collected Automatically
When you visit our website, we may automatically collect certain technical information. This may include:
- IP address, browser type, and device information.
- Pages visited and time spent on the site.
- Referring website or search terms.
This information is used for analytics and website improvement. We do not use cookies for tracking personal behaviour beyond necessary functionality.
How We Use Your Information
We use your personal information to provide and improve our services, respond to inquiries, and manage reservations. Specifically, we use your information for the following purposes:
- To process and confirm your restaurant or poker room reservations.
- To respond to your questions and feedback.
- To send you information about our venue, events, and promotions if you have opted in.
- To comply with legal obligations.
We do not use personal information for any purpose other than those stated. We do not sell or rent your personal information to third parties.
Disclosure of Information
We do not disclose your personal information to third parties except in limited circumstances. These circumstances include:
- With service providers who assist us in operating our website or business, such as hosting or email services, under strict confidentiality obligations.
- If required by law or to protect our legal rights.
- With your consent.
We do not share information with any poker-related or gambling entities. All third parties are required to protect your information.
Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Our security measures include:
- Using secure servers and encryption for data transmission.
- Restricting access to personal information to authorised personnel only.
- Regularly reviewing our security practices.
No method of transmission over the internet is 100% secure, but we strive to protect your data. We do not store any financial information.
Your Rights and Choices
Access and Correction
You have the right to request access to the personal information we hold about you and to ask for corrections if it is inaccurate. You may request access by contacting us at [email protected]. We will respond to your request within a reasonable timeframe. You may also request that we delete your personal information, subject to legal requirements.
Opt-Out
If you have opted in to receive marketing communications, you can opt out at any time. Use the unsubscribe link in any email or contact us directly to update your preferences.
Cookies and Tracking
Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use essential cookies for website functionality. We may use analytics cookies to understand how visitors use our site. You can control cookies through your browser settings.
We do not use cookies for advertising or tracking across other websites. For more details, see our Cookie Policy.
Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us.
Email: [email protected]
Phone: +61 5 2071 6649
Address: 123 King Street, Sydney NSW 2000, Australia